When member shops at r-r.com.hk, you may request to fulfill the correct information as your name, contact number, email address and delivery address, as well as other similar personal information for order processing. r-r.com.hk is committed to data security with respect to information collected on our website. We will not pass any information collected to third parties.

Your information or your order and the products you purchase will not be given or sold to any outside organization without your consent. Your information may be shared or used to support your member relationship with R&R Enterprise Ltd.

「Copyright」
The copyright in this website is owned by R&R Enterprise Ltd. On the other hand, r-r.com.hk is a trademark belonging to R&R Enterprise Ltd. Other registered trademarks and product names used are the property of their respective owners. The Information provided may be protected under intellectual property laws and rights. If any person or entity downloads, copies, publishes, stores or otherwise uses the Information without the consent of R&R Enterprise Ltd, the user may infringe such laws or rights.

「Terms of Sale and Use」
Order
When r-r.com.hk receives your order, a reference number will be automatically generated for order follow-up. Your order will be proceed after a confirmation email is sent to you. This email will list out the invoice number, the ordered products, invoice amount and delivery date. Meanwhile, we may contact you directly to confirm order content, delivery address.

While r-r.com.hk endeavours to be as accurate as possible on the Product Information, it cannot guarantee the product information is accurate, complete, reliable, updated, or error-free. Information on product volume, page yield, prices, fees, order contents may have technical inaccuracies. r-r.com.hk accepts no liability arising from any inaccuracy of the product information. Customer can call our hotline (852)2836 5088 to report any inaccuracy.

Disclaimer
R&R Enterprise Ltd takes no responsibility for the content or accuracy of any information which appears on the website.

r-r.com.hk is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss) related to your use of the site, or the content, materials, goods and/or service contained or provided under the site, or use of any of the products purchased at its site. Although r-r.com.hk uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.

Limitation of Liability
Without the prior written permission of R&R Enterprise Ltd or the copyright owner provided that permission, no parts of information here may be reproduced, distributed, republished, broadcast, hyperlinked or transmitted in any manner or by any means in an information retrieval system.

Amendment
r-r.com.hk reserves the right to change the prices, fees and charges of the goods and services available on the website at any time and from time to time without any prior notice and liability to the users of the Website.

All online transactions conducted on r-r.com.hk are being governed by and construed by the Law of Hong Kong Special Administrative Region. You agree to submit all disputes and claims arising from our Terms and Conditions to the jurisdiction of Hong Kong courts.

Exchange & Return Policy
Return Policy- notice within 7 working days
If you encounter the following situation, please email or call us within 7 working days upon receipt of your goods, we will arrange return service for you.

Please keep your original invoice as a proof of return.
• Product quality issues: cannot print or unsatisfied printing performance.
• Delivery issues: we delivered wrong items or wrong quantity.
• Order issues: you have ordered wrong items or wrong quantity.
Return procedure
1. Customer can send an email, fax, or call to our customer service hotline: (852) 2836 5770 to make an appointment.
2. Check order details and confirm the reason for return.
3. Call customer to further confirm the exchange date and exchange content.
4. Exchange complete.

Any product which has been used, amended or used inappropriately may not be entitled to exchange or return (in exception of quality issues).
Customer service centre
Hotline: (852) 2836 5770
Email: service@r-r.com.hk